An Exploration of Predictors of Organizational Citizenship Behavior and its Significant Link to Employee Engagement

Journal Article

, Bashir, N. A., Rasheed, A. & Jehanzeb, K. . 2012

• Publication Online URL: International Journal of Business, Humanities and Technology
• Magazine \ Newspaper: Magazine
• Issue Number: 04
• Volume Number: 02

Publication Abstract

Organizational Citizenship Behavior (OCB) is presumed as one of the emerging management concepts that are being emphasized for the organizational effectiveness. This study aims to explore OCB and its significance for the organizations in present scenario particularly banking sector. Key predictors of OCB are identified through comprehensive literature review whereas qualitative research method is employed to explore the association. A model has presented by the researchers elaborating organizational citizenship behavior and its significant relation with Job satisfaction and commitment, employee engagement and human resource development climate 
(HRDC). It is proposed that well established predictors of OCB may lead to promote required behaviors among employees for improved performance and negative voluntary intentions.