course Materials:  المحاضرات والواجبات على البلاك بورد الخاص بالمادة
https://lms.ksu.edu.sa

Students are introduced to: General framework of communication networks management; Communication networks management functions and the international regulations and standards; Principles of communication network management; Maintenance services, performance levels, and support centers; Subscribers and devices management; Customers complains office; Reporting management; and Integrative senior management through available resources.

Grade Distribution
 

 
Course Materials:

• Class notes
• Network Management: Principles and Practice, by Mani Subramanian. Reading, MA: Addison-Wesley, 2000.
• Network Management Fundamentals, by Alexander Clemm, Cisco press, 2006.
• Principles of Computer Systems and Network Management, by Dinesh Chandra Verma, Springer, 2009.