المنشورات

مقال فى مجلة

2018

تم النشر فى:

Qualitative Market Research-An International Journal

Service Recovery as an Organizational Capability

Mjahed, Samiha . 2018

رقم المجلد

21

رقم الانشاء

3

مزيد من المنشورات

publications

"Explorer les déterminants des comportements Pro-environnementaux des agriculteurs tunisiens" - "Exploring the drivers of Tunisian farmers' Pro-environmental behaviors"

بواسطة Samiha Mjahed, Imene Ben Yahia

2018

publications

Complaint management: the case study of a bank

بواسطة Samiha Mjahed, Abdelfattah Triki

2007

publications

Integrating Service Failure and Recovery into Knowledge Management

بواسطة Samiha Mjahed

2008