Ahmed Mahmoud Zaki Elmalky

• Occupational Safety and Health Trainer (Train-The-Trainer)
• Introduction to Safety Management  
• Introduction to OSH Training  
• Hazard Analysis and Control  
• Conducting a Job Hazard Analysis  
• Introduction to Ergonomics  
• Developing OSH Training  
• Conducting OSH Training  

1. Held focus group discussions and awareness classes for HCV infected patients about Folk medicine and alternative medicine and superstition (2011)
2. Internal team coordinator (2010-2011)

All these activities were held in Giza suburban, Cairo, Alexandria, Ameriyah, Gazeret Mohammed. For infected and exposed populations with limited resources. Focusing on HCV and Shistosomiasis.

• Administer HCV testing
• Counsel participants on health issues and help navigation of the public health system
• Provide health and legal information and psychic support
• Oversaw group preparations for a trip to work with Ministry of Health
• Exchanged health related information with counterparts
• Cultivated a number of research skills including project design, data collection through questionnaire administration, behavioral assessments, and data entry
• Assisted in the implementation of focused mobile medical units to serve 2000+ vulnerable groups, including the training, development of operational plans, provision of logistical support, and development and implementation of a monitoring and evaluation system
• Conducted research examining risk factors in pregnant women in rural villages
• Developed the protocol and questionnaire for study
• Managed, collected and analyzed data which will assist in future research at the project site

1. Assisted in teaching course for nurses in TBRI 2009

• Principles of Epidemiology
• Epidemiology in preventive medicine and disease investigation
• Applied concepts, theories and methods from the field of social epidemiology to a research problem

1. Assisted in the following programs in TBRI 2009 with large medical teams: in Giza suberbans and gazeret Mohammad

• Implementation of National Bilharziasis Program treatment and prevention policies
• Consoled and entertained hospitalized children and infants to provide relief and comfort

during traumatic and stressful times in their lives

• Assisted in providing medical care, primarily Bilharzia, pre-natal and wound care for people with limited resources and also conduction of an assessment of Hepatitis C Virus screening and treatment practices of providers serving individuals with limited resources

• Analyzed barriers in villagers rural face in accessing adequate health care
  • Administered initial and follow-up surveys to eligible patients
  • Monitored patient appointments and clinic attendance for HCV infected groups
  • Assisted with data entry and analysis on study related to establishing new intervention and safety planning program

1. Teaching/Training (TBRI 2008)
   • Facilitator

• Developed and presented lesson plans for life skills, family planning and HCV prevention for host-country national students at a local secondary school
• Developed the children’s social, language, hygiene skills

• CPHQ and healthcare quality management
• Patient safety
• Morbidity indicators
• Statistical analysis
• Research methodology
• Utilization management
• People management
• Improvement of organizational performance
• Six sigma projects
• Quality planning projects

Review of

• Medical files, occurrence variance reports, hospital annual statistics of different department, morbidity capture forms, flow charts for different medical and administrative processes according to CPGs
• Third party reviewer in Utilization review committee and denials management committee
• Review of patients’ complaints and malpractice related to medical errors
• Executions of root cause analysis, failure mode and effect analysis focus PDCA…..
• Statistical analysis, data collection and other steps of medical research, studies and improvement projects and undertaking studies of communicable disease SPSS Statistical Analysis of Data, Excel, Hardware, software management, Office 2010-2011, internet browsing, Adobe, Photo shop etc.
• Calculation of mortality and morbidity rates, case fatality rates …..

Member in
•         Risk management committee
•         Performance improvement committee
•         Accreditation committee
•         Coordinates and collaborates with Chief of Staff and CEO regarding medical staff credentialing

• Preparation of quarter and annual reports analysis of hospital admission and case-fatality rates using record linkage data
• Leadership skills with the ability to direct activities of others both individually and within a project team setting
• Strong communication skills, including the abilities to effectively communicate verbally and in writing, internally and externally, and at all levels of the organization
• Health care regulatory requirements
• Applied knowledge in a business healthcare setting of quality improvement theory, research design and statistics
• Strong experience in managing large, complex projects
• Proved analytical ability in identifying problems, developing solutions and implementing effective courses of action
• Demonstrated success in leading organizations through accreditation reviews
• Experience with NCQA or URAC accreditation
• Experience in designing a vendor/organization audit process for delegation of medical management and regulatory required functions
• Experience in managing a sizeable budget
• Knowledge of medical risk management preferred
• Lead condition specific work groups and present findings to senior leadership, medical directors and various committees
• Perform ongoing analysis of gaps in clinical care and barriers to care; ensuring alignment of all interventions with the HEDIS and Stars strategic plan
• Assess care opportunities, designing and implementing member and provider specific actions or interventions
• Develop strong working relationships with all departments and divisions, physicians, and non-physician providers and allied health care organizations
• Coordinate and lead functional areas to achieve national accreditation (URAC)
• Oversee, coordinate and implement other regulatory activities and site reviews as required, including CMS, Medicaid, Medicare and Medicare STARS report, NCQA, and others
• Implement quality improvement activities based upon outcomes for internal and external Quality Management within the HealthCare Services clinical division
• Manage the clinical quality management program and staff, ensuring all areas comply with and understand the quality program, reporting elements, and regulatory requirements to demonstrate compliance
• Advisor of students' projects:

- Patient safety in emergency medical services
- Occupational health and safety in intensive care unit
- Activation of code blue team
- Compliance of the emergency room to the JCI standards: Importance of the ER design in staff and patient safety
- Implementation of emergency triage system (Emergency severity Index ESI)
- Implementation of Canadian triage acuity scale (CTAS)
- Implementation of weaning protocol from mechanical ventilator
- Implementation of protocol for the management of pneumothorax and chest tube
- Implementation of protocol for the management of violence in emergency department
- Implementation of the American Heart association guidelines for the management of Acute chest pain
- Implementation of the European guidelines for the management of burns
- ACLS
- BLS
- Neonatal resuscitation

• I structured the patient safety department: Elaboration of patient incident reporting system, Designing and implementation of patient safety database, Designing and implementation of automated reporting system, Elaboration and implementation of patient safety policies and procedures, Conduction of root cause analysis, Conduction of Failure mode effect analysis, Determination and analysis of Key performance indicators (KPI), Elaboration and implementation of quality improvement plan (QIP), Conduction of workshop and training activities regarding patient safety, Conduction of safety rounds, clinical audits and risk assessment activities.
• Implementation of guidelines and best practices concerning safe surgery, safe patient's transfer, fall down, pressure ulcer, indications of coronary angiography, patient identification, medication safety, prevention of deep vein thrombosis, indications of C/section, blood transfusion, etc...
• I participated in the activities of all hospital committees as member and secretary: patient safety. Occupational health and safety, data management, scientific drug committee, OR committee, EPP, etc....