PA 505 –The Quality of Healthcare

Course Description:
 
This course covers the issues of measuring, managing and improving the quality of health care. The course investigates the components of quality improvement programs in health care facilities, including quality assessment, performance improvement, continuous quality improvement utilization management, risk management and critical/clinical pathways.
This course will be divided into two parts; the first part will focus on explaining the meaning of quality in healthcare and Quality Management from a systems perspective. The second part of the course will cover Donabedian model as a framework to understand the measurement of performance in healthcare using indicators as a mean to assess care quality.