A Review of State-of-Art on Kano Model for Research Direction

Journal Article

Rashid, Md Mamunur . 2010

• نوع عمل المنشور: PhD
• رابط المنشور على الويب: International Journal of Engineering, Science and Technology
• الوسوم: Kano Model; Product development, A Monte Carlo Simulation, Human-Physical Interactions, Probability,
• المجلة \ الصحيفة: International Journal of Engineering, Science and Technology
• رقم العدد: 12
• رقم الإصدار السنوي: 2
• الصفحات: 7481-7490

مستخلص المنشور

Voice of Customer is the important for product development. Product development is a complex task in which a great deal of human physical resources, methods, and tools are involved. One of the well- appreciated models is Kano model for customer needs study for product development. This study is to identify a research gap from existing literature regarding Kano Model. For this reasons, a review of state-of-art is done regarding Kano Model aspect.