Factors Affecting Job Satisfaction and Their Correlation with Educational Standards among Dental Assistants”. Yousra Hussain AlJazairy, Hassan Suliman Halawany, Nawaf Sulaiman Alhussainan, Nassr AlMaflehi, Vimal Jacob and Nimmi Biju Abraham. Industrial H

Journal Article

مستخلص المنشور

A disparity exists in the educational qualifications of dental assistants working in various

public and private institutions in Riyadh, Saudi Arabia. The aim of this study was to assess the

influence of professional and personal characteristics on job satisfaction among dental assistants.

A cross-sectional survey was performed among dental assistants using a 24-item self-administered

questionnaire. Multinomial logistic regression was used to assess the relationship between overall

job satisfaction and other variables. The overall response rate was 72.1%. Factor analysis suggested

that five underlying factors were related to job satisfaction. The mean score for overall job

satisfaction was 3.86 (satisfied) out of 5. Among the work environment factors, the highest mean

score, 4.26 (satisfied), was obtained for quality of service, and the lowest mean score, 2.78 (neutral),

was obtained for the perception of income. The income and general prospects of the profession was

significantly associated with overall job satisfaction. This study suggests that for dental assistants,

professional and personal life, quality of service, perception of income and prestige and self-respect

are important factors for job satisfaction. Despite differences in professional formation standards,

in general, the study participants were considerably satisfied with their jobs.